Connect to Zapier or your CRM

Send your tocc.contact leads to Zapier, HubSpot, Google Sheets, Slack, or any tool that accepts webhooks.

1. Get Your Webhook URL

In your automation tool (Zapier, Make.com, n8n), create a new trigger:

  • Zapier: New Zap → Trigger → “Webhooks by Zapier” → “Catch Hook” → copy the URL
  • Make.com: New Scenario → “Custom Webhook” module → copy the URL
  • n8n: New Workflow → “Webhook” trigger node → copy the URL
  1. PASTE IT IN TOCC.CONTACT Go to Settings > Zapier & Webhooks. Paste the URL and click Save. Copy the signing secret that appears (optional — for verifying requests later).

3. Send a Test Event

Click “Send test event” in tocc.contact. Go back to your automation tool and test the trigger — it should find the sample event with fields like businessName, eventType, customer email, and customer name.

4. Add Your Action

In Zapier (or your tool), add an action step:

  • Add a row to Google Sheets for each new lead
  • Send a Slack message to your #leads channel
  • Create a HubSpot or Salesforce contact
  • Send yourself a text message for hot leads

Map the fields from the trigger to your action.

5. Turn It on

Activate your automation. From now on, every lead.new, customer.returning, conversation.escalated, and other event flows through automatically.

Webhooks require the Growth plan or above. See the “Zapier & Webhooks” help topic for the full technical reference and all event types.