Team dashboard

The Team Dashboard shows how your team is performing. Access it from the Dashboard link in your navigation (visible when you have team members on a Growth plan or above).

The dashboard shows:

• Total leads this month
• Average response time across the team
• Team size and active members

Each team member gets a card showing:

• Their availability status (Available or Away)
• Number of active leads assigned to them
• Leads handled this week and this month
• Their average response time

When lead assignment is turned off, the dashboard still tracks who replied to each conversation (via the Handled By field) so you can see team activity even without formal assignment.