Team management

Add team members to your business from the Team page. Each member gets a role:

Owner — Full access. Can manage billing, team, profile, and settings. Maximum 2 owners per business. Member — Can view the inbox, approve/reject responses, and access conversations. Receives notification emails when customers reach out.

Each team member counts as a seat for billing purposes. Invite members by email — if they already have a tocc.contact account, their name from Google sign-in appears automatically. Names and avatar initials are shown on the Team page.

Team members can set their availability (Available or Away) to control whether they receive new lead assignments. Away members are skipped during automatic assignment.